AI in B2B sales: assess the reasoning, not just the result

Diagram: evaluating a salesperson in the age of AI. At the centre, the salesperson's reasoning (understand, adapt, co-create), between what AI produces and what the salesperson demonstrates, during a client meeting.

When AI lets anyone produce a flawless sales proposal, the deliverable alone no longer makes the difference. Inspired by a reflection from the world of education, this piece invites sales leaders to look at what really matters: the salesperson’s reasoning.